How to Troubleshoot OneDrive Sync Problems on Windows 10 and Mac?
OneDrive is an online storage service for PC users which is used to upload data on cloud storage service in multiple formats. It supports notes, music files, folders and documents in other formats. The users can also now secure OneDrive with user name and password.
It has various features as Store and Sync, Share and Collaborate, built-in security etc. If any issues found with this you are required to contact Microsoft OneDrive support, they can solve the problem in every possible manner without any interruption. Some of the issues which can cause problems are as How to Upload Files, Data backup and restore problem, How to add or sync shared folders, Data missing error, Low space problem etc.
If users are facing any issue with MS OneDrive they may check the steps mentioned below on the current page. The visitors may check that they are using Mac OS or Windows Operating system.
For Windows 10 Users:
The customers can follow the steps listed here if they are using Windows 10 OS:
Step 1: The first step will be to make sure that the file need to sync isn't larger than 15GB. If it is then try reducing the size of the file by zipping it.
Step 2: Now check for e the latest Windows updates.
Step 3: The users are needed to restart the sync process if it paused and connect the OneDrive account to the Window.
Step 4: The next step will be to complete setting up of OneDrive.
Step 5: After this verify that all folders wanted to sync are selected.
Step 6: Now turn off the office upload, Check if the file path is too long, Check available disk space on the system.
Step 7: Then unlink the PC from OneDrive and sync again.
Step 8: After this Reset OneDrive manually
Step 9: At last, go with OneDrive Troubleshooter.
For Mac Users:
The users are firstly needed to check for internet connection, Reduce the size of any files that are over the limit, Make sure you have permissions to the file or folder you tried to add and Check for files or folders with the same name in the same location. Then follow the steps given under:
Step 1: Firstly, Restart OneDrive tool
Step 2: Then check for the update the OneDrive Sync app for Mac
Step 3: after this make sure that OneDrive process is running, if it is paused then run it.
Step 4: Also check that the File path is not too long.
Step 5: Uninstall and reinstall the OneDrive path.
If users are facing still any problem with OneDrive then they are required to dial Microsoft customer support phone number to get in touch with the technicians who deals in tech support. The online support service for Microsoft OneDrive tech support is available 24/7 over the year.